FAQs | DIA Systems Limited

General FAQs

What products do you supply?
We supply a wide range of shopfitting products, including shelving systems, display units, fixtures, and bespoke display solutions tailored to your requirements.

Do you offer bespoke or custom-made displays?
Yes, we specialise in bespoke display systems. We can design, prototype, and manufacture solutions to suit your exact specifications.

Do you provide design support?
Absolutely. We work closely with our clients during the design stage to understand their needs and ensure the final product is both practical and effective.

Orders & Lead Times

What are your lead times?
Lead times vary depending on the size and complexity of the project, but we always aim to deliver as quickly as possible. We’ll provide a clear timeframe when you enquire. Profiles that are held on the shelf are usually available for next working day delivery within the UK (although this cannot be guaranteed).

Can you handle urgent or short lead-time projects?
Yes, we can accommodate fast turnaround projects where required—please contact us to discuss your timeline.

Is there a minimum order quantity?
This depends on the product. We can often accommodate both small and large orders—just get in touch to discuss your needs.

Delivery & Installation

Do you deliver nationwide?
Yes, we offer delivery across the UK & Internationally. Delivery options and costs will be confirmed at the time of order.

Do you offer installation services?
We primarily supply shopfitting products, but we can discuss installation support or recommend trusted partners if required.

Quality & Materials

What materials do you work with?
We predominantly work aluminium and steel.

Are your products durable for retail environments?
Yes, all our products are designed and manufactured with durability and functionality in mind, making them suitable for busy retail settings.

Pricing & Quotes

How can I get a quote?
You can request a quote by contacting us via our website, phone, or email.Providing as much detail as possible helps us give an accurate estimate.

Do you offer competitive pricing?
We aim to provide high-quality products at competitive prices, with solutions tailored to suit different budgets.

Aftercare & Support

Do you offer after-sales support?
Yes, we’re always available to help with any questions or support you may need after your purchase.

Can you modify or expand existing systems?
In many cases, yes. We can look at adapting or adding to your current setup—just send us the details.